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Information policy

 

YEEG SAS is responsible for the processing of your personal data collected by phone, email or through the website and the KAI mobile application.

For any questions relating to the management of your personal data, you can contact us at contact@kai.sn.

Use of data

Your personal data (mobile phone, current geolocations, email address) is collected and processed for the purposes of providing you with access to our transportation services, managing your user account, carrying out transactions, communicating with you regarding your requests and our services, and improving our offers.

Such data used is based on your consent, the execution of the service contract between you and YEEG, as well as our legitimate interest in ensuring the best possible quality of service.

Data sharing and disclosure

Your personal information may be shared with third parties only as necessary to provide our services, including logistics partners, payment service providers and regulatory authorities, in strict compliance with your data protection rights.

If a transfer of your personal data must be carried out outside Senegal, we will take all necessary measures to guarantee an adequate level of protection in accordance with the legislation on the protection of personal data.

Data retention

Your personal data is kept for a period not exceeding that necessary for the purposes for which it is collected and processed.

More specifically, data is retained for as long as your account remains active and, beyond that, only as long as necessary to satisfy legal or regulatory requirements.

User access and rights

You have the right to request access to or copies of your personal data, make changes or updates of your accounts, request deletion of your accounts, or request a limitation of your user data processing.

You can exercise these rights or withdraw your consent at any time by contacting us at the email address provided above.

You have the right to lodge a complaint with the competent data protection authority if you believe that the processing of your personal data does not comply with applicable laws.

By using the KAI website or mobile application, you acknowledge having been informed clearly and precisely about the management of your personal data in accordance with the provisions of this section.